Jenny is a special needs adult who attends a day program for individuals with disabilities. She has a friendly and outgoing personality and enjoys spending time with her peers and staff members. However, recently, Jenny's behavior has changed. She seems withdrawn, anxious, and fearful. It has become evident to some observant staff members that Jenny is being emotionally abused by one of the program staff. The staff member yells at Jenny, uses derogatory language, and belittles her in front of others. This mistreatment has caused Jenny to isolate herself and lose confidence.  confidence.